About | IPDC NTTAC

National Training and Technical Assistance Center (NTTAC) is a process by which we provide Community Health Centers (CHCs) participants with Training (T) and Technical Assistance (TA).
We define Training: as providing information to develop skills, knowledge, and attitudes that can be applied to better performance in the workplace.
Through these Trainings: participants become more effective, competent and efficient in their roles to improve clinical quality and patient safety and accomplish the Mission of their organization.

Technical Assistance: is a process of developing creative, cost-effective ways to provide targeted support to CHCs.
The TA improves Clinical Quality and Patient Safety, by addressing a developmental need, develop a strategic plan for long term change or create innovative approaches to emerging complex issues.

About IPDC's NTTAC:

We have developed a framework to guide activities across all TTA providers.

This framework classifies TTA activities in three broad categories:

1. Universal,

2. Targeted, and

3. Tailored

1. Universal TTA:

Involves activities or services that are aimed at the general public

It is delivered or accessed at low- or no-cost, is highly accessible, and uses rapid-response methods.
It is designed to provide CHC with information regarding how to access available resources.

Our Universal TTA includes:

2. Targeted TTA:

Targeted TTA is designed for and delivered to a group of recipients with similar needs
The level of intensity is based on the needs of the audience and determined during a needs assessment
The TTA is accessible to recipients and oriented around clear objectives

Our Targeted TTA includes:

Group trainings (e.g., onsite, virtual).
Peer-to-peer.
Access to subject matter expert coaching.
Regional/topical conferences (e.g., exhibiting, presentations, hosting/planning).
Social networks/communities of practice (includes online discussion boards).
Training of trainers.
Meeting facilitation.
Plan/Program development.
Evaluation support.
Research support

3. Tailored TTA

Is a level of TTA engagement and intensity that refers to TTA designed and customizes to address an organization's specific individualized needs
Tailored TTA can be either short or long term depending on the needs of the organization. TA generally requires a detailed work plan that include measurable objectives and a timeline or schedule to ensure
TTA is specific to the audience and meets the needs of the Community Health Centers served.

We have developed a variety of opportunities for CHCs with
Different levels of engagement, interests, and learning styles.
We hope to support CHCs' efforts in numerous ways:
Whether the CHC requires basic information, more in-depth learning, or intense assistance:
We offer a wide range of services to meet their needs: while establishing and sustaining Clinical Quality and Patient Safety.